As an air passenger, knowing your rights is essential to protect yourself in unexpected situations such as flight delays or cancellations. This article will explain why understanding passenger rights is important and how it can help you in the claims process.
Knowing your right to compensation is the first step in protecting yourself as an air passenger. International aviation laws set certain rights that airlines must provide to passengers in cases of delays, cancellations, or denied boarding.
If your flight is delayed by more than three hours, you may be entitled to compensation. This includes a refund of the ticket cost or a replacement flight, as well as financial compensation. Knowing this right is crucial to start the claims process.
During flight delays, airlines must provide basic assistance such as food, drinks, and access to communication. This assistance must be provided regardless of the cause of the delay. Knowing this right will help you get the necessary assistance.
Airlines usually provide assistance such as food, drinks, and temporary accommodation during delays. Make sure you know your rights and ask for the necessary assistance.
If your flight is canceled, you have the right to compensation or a replacement flight. Airlines must also provide temporary accommodation and food if you need to wait for a replacement flight.
In addition to financial compensation, airlines may offer an alternative flight or travel vouchers. Make sure you understand the options offered before making a decision.
If your baggage is lost or damaged, you are entitled to compensation. Make sure you report the loss or damage as soon as possible to the airline and file a claim with the necessary evidence.
To file a claim, you need to fill out the claim form provided by the airline and submit it along with supporting documents. Make sure you keep copies of all submitted documents.
Knowing your rights as an air passenger is essential to protect yourself in unexpected situations. By understanding your rights to compensation, assistance during delays, cancellation compensation, and baggage compensation, you can take the right actions to protect yourself. Always keep evidence and records of all dealings with the airline to ensure you receive the compensation you deserve.