As an airline passenger, you have certain rights protected by law. Knowing these rights can help you in unexpected situations such as flight delays or cancellations. This article will explain your key rights as an airline passenger.
If your flight is delayed for more than three hours, you may be entitled to compensation. This includes a refund of the ticket cost or an alternative flight, as well as financial compensation. Make sure you know your rights under international aviation laws.
In some cases, airlines are not required to pay compensation if the delay is caused by extraordinary circumstances such as bad weather or security incidents. However, the airline must still provide basic assistance to passengers.
If your flight is canceled, you have the right to compensation or an alternative flight. The airline must also provide temporary accommodation and food if you need to wait for an alternative flight.
In addition to financial compensation, airlines may offer travel vouchers or alternative flights. Make sure you understand the options offered before making a decision.
During flight delays, the airline must provide basic assistance such as food, drinks, and access to communication. This assistance must be provided regardless of the cause of the delay.
The right to assistance depends on the length of the delay. Usually, this assistance must be provided if the delay exceeds two hours. Make sure you request the necessary assistance during the delay.
If your baggage is lost or damaged, you are entitled to compensation. Make sure you report the loss or damage as soon as possible to the airline and submit a claim with the required evidence.
Compensation for lost baggage usually depends on the value of the items in the baggage. You may need to provide proof of purchase for valuable items.
Knowing your rights as an airline passenger is important to ensure you are protected in unexpected situations. By understanding your rights to compensation for delays, cancellations, assistance during delays, and compensation for lost baggage, you can take the right actions to protect yourself. Always keep evidence and records of all dealings with the airline to ensure you receive the compensation you deserve.