Being denied boarding is a very disappointing experience for passengers. However, there are rights that you need to know and steps that can be taken to get the compensation you deserve. This article will guide you through the claims process if you are denied boarding.
Denial of boarding usually occurs due to overbooking, where the airline sells more tickets than available seats. Knowing the reasons for denial is important to initiate the claims process.
The first step is to communicate with the airline and ask for an explanation of the reason for the denial. Make sure you request appropriate compensation and know your rights as a passenger.
Passengers denied boarding are entitled to financial compensation, replacement flights, and other assistance such as meals and temporary accommodation. Airlines have a responsibility to ensure you receive appropriate compensation.
Compensation can be in the form of cash, travel vouchers, or alternative flights. Make sure you choose the compensation that best suits your needs. Cash may be more useful if you do not plan to fly again in the near future.
To file a claim, you need to provide documents such as your flight ticket, boarding pass, and proof of denial. Fill out the claim form provided by the airline and make sure you keep copies of all documents submitted.
Important documents include flight tickets, boarding passes, and proof of communication with the airline. These will help speed up your claim process. Make sure all documents are kept properly.
After filing a claim, make sure you follow up on its status. Keep in touch with the airline regularly to get the latest updates. If your claim is denied, you can try resubmitting it with more evidence or refer it to aviation authorities.
The claims process may take time, so patience and persistence are key. Do not give up easily and continue to communicate with the airline until your claim is addressed.
Being denied boarding can be a disappointing experience, but by knowing your rights and taking the right steps, you can get the compensation you deserve. Make sure you communicate with the airline, provide the necessary documents, and follow the claims process carefully. Patience and persistence will help you get the compensation you deserve.